FAQ's

How much is postage?

  • For standard size products: $9.95
  • For large or bulky items: $14.95

What is your returns policy?

In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:

  • The product proves faulty within 14 days of receiving the product and/or date of invoice.
  • The product does not match its description as provided when sold.
  • The product received is not the product ordered.
  • The product has been damaged in transit.

How long will it take to get my order?

  • 4-7 Business Days. It can be longer in peak times.
  • Regional WA, Queensland and the Northern Territory takes 7-10 business days.
  • For local orders, orders placed before 12pm will be available for pick-up that day or as soon as possible.